Once you’ve chosen your plan, you’ll complete a short onboarding questionnaire to provide details about your brand, audience, and preferences. You can also opt for an onboarding call with your dedicated social media manager. We’ll then connect your social media accounts to our platform so we can schedule and publish posts on your behalf. Within seven business days, we’ll send you a full month’s worth of content for your review. You can request any changes, and once approved, we’ll take care of posting everything for you throughout the month.

Yes! Every post is tailored specifically for your brand, including text, images, videos, and other content types. We create everything from scratch based on your unique needs and goals, ensuring your content aligns with your brand identity and marketing objectives.

Our process is designed to ensure we fully understand your brand. During onboarding, you’ll fill out a detailed questionnaire that covers your business, target audience, branding, and content preferences. We also analyze your website and social media profiles to align with your brand’s voice and aesthetic. Additionally, we research your industry to create high-quality, relevant content that speaks directly to your audience.

It depends on what you have available. If you have existing brand assets, we’ll incorporate them into your posts. If not, we use high-quality stock images, custom-designed graphics, or other visual elements that align with your brand. We’ll collaborate with you to determine the best approach.

Absolutely! We provide you with a full month’s worth of content to review before anything is published. You’ll receive a link where you can view all the posts and provide feedback. Our goal is to create content you love, so if there’s anything you’d like adjusted, we’re happy to refine it until it matches your vision. While we often nail the style right away, we’ll keep working on it until you’re fully satisfied.

While consistent posting helps keep your brand visible and engaged with your audience, we don’t guarantee direct sales. Our focus is on maintaining an active and professional social media presence that nurtures potential leads. If you’re looking to drive more direct sales, we recommend combining organic content with paid advertising, influencer collaborations, and other targeted marketing strategies.

We apply well-established marketing and social media strategies that work across various industries. Our team has experience crafting content for a wide range of businesses, and we tailor each post to reflect your specific brand voice and industry. You’ll also have the opportunity to review all content before it goes live to ensure it meets your standards.

We’re happy to include promotional content as part of your social media strategy. If you have upcoming campaigns, product launches, or special events, just let us know at least 30 days in advance so we can prepare relevant posts. We also check in with you five days before the start of each new month to see if there are any key focus areas you’d like us to incorporate. If you prefer to handle promotional content yourself while we focus on general brand awareness, that’s completely fine too..

Our services operate on a month-to-month basis, so you can cancel anytime with at least seven days’ notice before your next billing cycle begins.

We offer a 14-day money-back guarantee for our social media content services. If you request a refund within this period, we’ll process it once all published posts are removed from your social media accounts. After the 14-day window, no refunds will be issued, as we operate as a monthly subscription service. Additionally, once a refund is processed, you agree not to use any of the content we’ve created for you.

No, you don’t have to share your passwords. You’ll simply connect your social media accounts to our scheduling platform using a secure integration.

Of course! You’re free to post additional content whenever you like. Some clients prefer to be hands-off, while others like to stay actively involved—it’s entirely up to you. If you’re too busy to post consistently, you can rest assured that we’ll keep your social media presence strong.

We’re happy to help! The best way to get answers is to book a call with us at our calendar link here.